Fortunica terms and conditions

What do Fortunica’s terms mean for an Australian player? They set the agreement that applies when you use our services or open an account. They sit alongside our Privacy Policy, promotion terms and game rules, so each part has a distinct job when you play, make a payment or use an offer.
Our terms set a clear starting point: an account is personal, play is for adults, and payment activity belongs to the account holder. We keep these principles together so that account use, bonuses and responsible-play settings follow one consistent framework.

Responsibility and limits

Our terms frame the account as a personal space with its own activity and payment record.

• Third-party deposits are not accepted.
• Bonus funds and real-money funds remain separate balances where a promotion applies.
• Game rules and promotion terms sit alongside these terms when a game or offer has its own conditions.

Using our services fairly

We ask players to use an account in their own name and to keep the account relationship personal.

• Deposits come from a card or account registered in the player’s own name.
• Payment activity stays linked to the account holder.
• Withdrawals do not go to third-party accounts.

These rules give payment activity a direct link to the account that received it.

Adult access and identity

We accept players who are at least 18 years old. Age and identity checks form part of the protections we use around account access.

• We may request proof of identity as part of the account relationship.
• Age verification forms part of our responsible-gaming framework.
• Adult access remains central to protecting minors under our terms.

Changes to terms and related rules

We maintain separate terms for promotions and separate rules for games, because a bonus or game may carry conditions that do not belong in the general account terms.

• Our terms were last updated on 5 November 2025.
• Promotion terms apply to the offer attached to a player’s account.
• Game rules cover the way an individual game operates.

Account settings and deactivation

We include account controls in the same framework as play and payments.

• Activity limits are available in the Responsible Gambling section.
• Activity limits are also available through Live Support.
• Account deactivation ends the active account relationship.

Offers, balances and account use

We give bonuses their own terms because the balance, wagering period and game treatment may differ from real-money play.

• Bonuses are credited to the bonus balance.
• Bonus availability depends on the player profile.
• Bonuses and gift free spins have a five-day wagering period unless their detailed conditions state another period.

Scope of these terms

These terms cover our account relationship and the rules that accompany use of Fortunica. Privacy, promotions and game rules add the detail for their own subjects, while our responsible-gambling settings support controlled entertainment.